Monday, November 14, 2011

Have you met Jamie Lamb?



Not many folks have cut as wide a swath through the creative world as Jamie Lamb. Writer, art director, sound engineer, designer, strategist, actor, musician — he's done it all. (An improv comedy troupe even named themselves after him. Not many people can say that!)


Jamie's now Creative Director with The Wynford Group, a leading communications, events, and rewards agency in Toronto.



What led you to move from advertising to being a creative director for communications and event companies?


JL: I worked in corporate events as a writer, composer, comedian and director before I ventured into advertising. After five years in advertising, I came back to the corporate world on a full time basis. A great job offer came up, and so I easily made the leap. But to me, it didn't feel like a big industry change, because I draw upon the same creative problem solving skills and experience for both.


Which ad-agency skills were useful when you moved to the events industry?


A big part of a corporate event is in fact, the communications. With a corporate AGM for instance, the client is usually asking themselves, "What do we say this year?", followed by, "How do we say it in an exciting, engaging way?" This is essentially the same as an advertising campaign. Therefore the problem-solving process with its strategy, brief, and resulting creative is very similar.


The only difference is, on the internal corporate side, you're speaking to a targeted audience of a few hundred or thousand people, who are likely in the room already. This makes the task of spreading your message easier, because you're not trying to reach millions across the nation.


However, in both external advertising and internal communications, it still all comes down to persuasion, and the ability to drive action. That's always the trick.


You've worked in improv and sketch comedy, both as an actor and a musician. That must contribute to your creative process.


When I was really into sketch comedy, we always made a point of writing new sketches for each show we performed. That helped develop my "idea generation skills", as a part of my process. For a creative, it's all about idea generation, no matter what kind of agency you're at.


Sketch comedy also helped get me into advertising. A big agency was working on a big pitch and wanted stronger comedy writers than they had in-house for a certain campaign idea. I got a call, as did a couple of Second City guys. It was my advertising crash course, but it's where I realized that sketch comedy writing and advertising were very similar.


As far as improv and music goes, I've used my knowledge of both to help me. I understand both in a fundamental way, and so I can usually create great creative using either, or both. I've used both music and improv as the beginnings of campaigns in both advertising, and on the corporate side.


All in all, as a creative, you need as many bags of tricks as you can master. You never know what you'll have to create next, so the more disciplines you're proficient in, the better. For me, I'm also a good sound engineer, theatre manager, director, producer, and technical director. I've done it all in one place or another. I'm getting better at photography, and video shooting/editing these days too.


Is there a typical day or week for you at Wynford, or is it all over the map?


At Wynford, it's a bit of everything. One day I'll be creating a website for a big client in the US, another day I'll be sourcing music for a motion graphics video that I'm building. I also end up handling a lot of Wynford's own communication needs, such as branding, identity, website, etc. In fact, our new website with new branding is just about to go live in the next few weeks or so, at www.wynfordtwg.com.


You must be familiar with a lot of keynote speakers. Any favourites?


At Wynford, try to ensure ROI in meetings, and so we always try to get speakers who really deliver new information, or new ways of working or thinking - something people can really grab hold and take away from the meeting. Personally, I'm always impressed with the speakers who are able to change MY habits.


A few examples: Marcus Buckingham, and his book Go Put Your Strengths to Work, Professor Youngme Moon, author of Different, and Peter Sheahan, who wrote Where Good Ideas Come From. On the advertising side — although I've never heard him speak — Jon Steel's The Perfect Pitch is great.


I've also worked with Terry O'Reilly in the studio, and enjoy hearing him speak, both at events and on the radio. In terms of great hosts, I like my old ad boss Ron Tite, who has been previously featured in this column I see.


Who inspires you?


It's not so much about who inspires me, but rather what inspires me. I tend to take useful snippets of information and ideas from as many different places as I can and draw inspiration from them. It could be information or an idea from the people above, it could be some great TV shows (HBO is excellent these days), great websites, or some great event technology like Pandora's Box, or some great comedy (The [British] Office, and Arrested Development for example).


I throw the net wide in terms of inspiration, because what I'm tasked to do on a daily basis is also quite wide.


Are you still performing comedy and music?


I play in a couple bands, with some Queen's University friends, as well as with some advertising colleagues. I still teach improv music from time to time, both at The Second City and elsewhere. I'm currently writing and video comedy shorts for the web, soon to be launched. I also teach comedy for the camera at Armstrong Acting Studios.


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Find Jamie online:


WEBSITE: www.wynfordtwg.com

EMAIL: jlamb[at]wynfordtwg.com

Tuesday, November 1, 2011

Have you met Lee Smart?

I first watched Lee Smart perform at Big City Improv in 1995. His unique style had audiences rolling with laughter, and long after Big City disappeared, he continued to engage and win over new crowds.


After an acclaimed run on the Second City stage (including my all-time favourite show, Sordido Deluxo, and a Canadian Comedy Award) Lee was named their Creative Director, working closely with corporate clients to provide coaching and produce top-notch custom productions. And he managed to fit a TV series into his schedule, writing, producing and hosting The 5th Quadrant for national television.


Lee (along with partner Lindsay Leese) now helms Smartleese Creative. Their focus is on creative services for artistic, commercial and corporate productions. And of course, Lee's one of the country's top facilitators for improv workshops.


I've been behind the piano for your improv comedy shows, but not your workshops and training sessions. What goes on in there?


LS: That’s a great question! Workshops can take on a variety of forms – anything from improvisation fundamentals, all the way to leadership skills, creativity, adapting to change, innovation or learning improvisation as an art form for the fun of it!


The one thing that all these workshops have in common is that the tenets of improv are the guiding principles. Basically, that means that we all improvise all the time, without even knowing it. Our workshops provide people with the skills to improvise most effectively.


It turns out that the set of skills you need to be a successful improviser on stage is the same set of skills you need to succeed at business in all the areas I mentioned earlier – listening fully, building on ideas, reserving judgement, and the list goes on!


In a nutshell, we share our knowledge in improv with the workshop participants, and they learn to tap into and hone their most creative, collaborative and flexible selves.


There are surely folks who don't think they'll do well at improv, when they arrive for a workshop. How do you help them find their confidence?


That’s really true – we all start out as creative powerhouses when we are kids, and somehow along the way of growing up, some of us begin to think — or worse, are told — that our true strengths lie in other areas that don’t necessarily involve creativity.


We try to disabuse people of that idea right off the top, with some exercises that demonstrate that what holds people back from taking that creative leap is often the fear of being judged by others, or even more insidiously, our own self-judgement – the negative self-talk that says: that idea isn’t good enough, or no one will understand what I mean.


Creativity flourishes in a supportive environment. That’s one of the ground rules of all our workshops: no judgement. Everyone needs the freedom to fail, in order to learn from that experience and build on the valuable insights it can provide. Judgement takes us down a rabbit hole of self-consciousness or laying blame, instead of moving forward, together, to find that solution.


In what industries do you think your workshops would really benefit employees?


It’s not surprising that many people start off thinking that these workshops are best suited for industries where people are already engaged in some form of creative endeavour. And while that's definitely true, we find that our workshops can have a tremendous amount of value in industries not traditionally thought to be “creative”.


In delivering these workshops, we've seen that creative thinking plays a major role in every industry, whether it’s in terms of finding innovative solutions to seemingly intractable problems or refining a process that works but could be made to work more smoothly, or effective collaboration and communication... there’s an opportunity for individuals to employ put their, sometimes latent, creative talents to use in so many ways and areas.


So whether it’s IT or nursing or law or aviation, there's always room to use our principles to leverage your own creativity and that of those you work with.


When someone heads back to work after one of your workshops, what new approaches might they take with them?


One of our fundamental tenets is summed up by the two word phrase (some might say mantra!) of “Yes, and…” two simple words that have a great deal of resonance with those who have worked with us in our sessions.


What appears to be simple can have a lot of insight into what makes improvisation work. “Yes” means acceptance, not necessarily agreement – and that’s a key distinction. One person can (indeed must) accept another’s idea or point-of-view without necessarily agreeing with it.


Refusal of acceptance leads to non-productive conflict. The word “and” is the bridge to building on an idea or point-of-view, using your insight and acumen to extract what you see as the value of your partner’s contribution and embellish, elaborate and develop it. It’s through this process, that an idea which starts out as a hunch or a gut instinct can be developed and transformed into something everyone involved in the process endorses, believes in and wants to see succeed.


So the language of “Yes, and…” becomes a code or shorthand that people use when they return to work. It tends to invoke the session itself and help people set aside those things that can block their creative, collaborative selves and focus on what their partners need to move forward.


You frequently work alongside Lindsay Leese; how does your approach to a workshop change when working as a team?


Lindsay and I are a tremendous team – we've worked together for over a decade delivering workshops and working with clients as Smartleese Creative Inc.


Knowing each other as well as we do, we have a natural ease and flow when we work together that has the added benefit of literally showing the principles of improvisation in action. This happens two ways: as co-facilitators, we can demonstrate our exercises for the participants, so that they have a clear, unambiguous understanding of what we are asking them to do; in addition to that, session participants definitely enjoy the fun of watching us improvise on the spot and seeing first-hand what creative teamwork can look like.


Another great benefit to working as a team with Lindsay is that we both bring our work and training history to bear when debriefing the interactive exercises with the participants. In addition to being an alumnus of the famed Second City theatre, Lindsay’s background is founded on training she received as a graduate of the National Theatre School of Canada. She is a successful working actor, a presentation coach with www.pitchcraft.ca and keynote speaker on the topic of presenting in everyday life.


One of the benefits she brings is her insight into human behaviour and her keen skills of observation, both of which are invaluable in helping participants break through mental or behavioral blocks they may have around creativity.


For myself, I’m also an alumnus of the Second City, as well as having a background in marketing. We've found that this combination leads to a great tag-team approach when debriefing exercises that ultimately leads to lot of insightful aha! moments for our session participants.


Who are the people who've inspired you?


It may sound unusual, but some of my greatest inspirations are comedians and scientists! As far back as I can remember, I’ve loved comedy: people like Steve Martin, David Letterman, and the entire SCTV cast. Couple with that I’ve also had a passion for science – physics, chemistry, astronomy – some of the people I look to for inspiration in that field are giants like Carl Sagan, Linus Pauling and of course Albert Einstein.


What are you reading lately?


Right now I’m reading Margaret Atwood’s “In Other Worlds” a series of critical essays on science fiction, speculative fiction and the human imagination. It’s a really stimulating read. Another book I'd really like to recommend is one by Gary Marcus called “Kluge” that attempts to explain the human mind! One last recommend: Steve Jobs' biography.


You're pretty up-to-date on technology. What are your favourite apps and gadgets?


I do have to confess my affinity for Apple products, my iPhone is pretty indispensable. My new favourite app is one called “SeeClickFix”. It’s an app that you can use to identify non-emergency maintenance issues in your neighbourhood, snap a picture and upload it to the city. It’s a great way to feel involved, and rather than griping, do something proactive.

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Find Lee online:


WEBSITE: smartleesecreative.com

EMAIL: contact[at]smartleesecreative.com


Monday, October 3, 2011

Have you met Ron Tite?

I'm proof of Ron Tite's inspiring nature. After working with him on a number of award galas, a post-show talk with Ron led to the launch of my first business!


Ron has been an actor, comedian, speaker, host, and award-winning advertising writer and Creative Director. Currently, he's VP, Innovation Practice at Euro RSCG, where his ad campaigns for high-end clients have won awards internationally.


Named one of the Top 10 Creative Canadians by Marketing Magazine, Ron addresses audiences across North America, bringing his uniquely creative perspective to corporate topics.


And he once got a black eye while rescuing a little old lady's purse from a mugger. True story.


How did you make the move from stand-up comedian to corporate speaker?


RT: Because I worked in advertising, I superficially understood most industries. That meant I could write custom comedy material that people loved ("He just said the word 'finance'.. that's hilarious!!").


Eventually, I realized that I could use the same creative process to write an insightful bit that I used to write a funny bit. And THAT surprised people. It eventually became more gratifying to be relevant instead of just being funny. Somewhere along the way, my focus just shifted. Instead of being a smart comedian, I'm a speaker who just happens to be funny.


How do you market yourself for corporate events?


Well, the first thing is I develop a stellar product. It's amazing that some people focus on the other aspects of marketing before really dissecting their product.


Beyond that, I try to focus on content marketing. I write a blog, curate content, voice an opinion, and try to stay as socially connected as possible. Obviously, (WARNING: BLATANT PLUG) my representatives at Speakers Spotlight help a ton, too.


What do you think makes a successful corporate event?


Great theme, professional speakers, minimal slides, and at least one mishap involving a CEO who makes an entrance on a trapeze.


What's harder - hosting or speaking?


Hosting. But it can be more fun, too. While I'll usually do a bit of material, I really enjoy simply responding to what goes on around me. When that goes well, the crowd loves it, too. They get more satisfaction out of seeing you make it up on the spot opposed to reciting pre-rehearsed bits.


How has technology changed the event business?


I now stand back and just press play. (Ahem). I love how instantly connected I can be to a huge audience. I use Twitter hash tags so I can gauge the mood of the audience and I incorporate comments into what I do in real-time which is really powerful.


Still, with all the music content available, I still hear either "Life is a Highway" or U2's "One" as walk-in music. More people should call you, Jim.


What've you read or watched that inspired you in your work?


I read and contribute to a ton of blogs but recently, I was inspired by "Talking Funny", an HBO show where Jerry Seinfeld, Chris Rock, Louis CK and Ricky Gervais dissected comedy. It reminded me what I knew and taught me even more. It's a must see for any corporate speaker. It's pretty damn funny, too.


Was there anyone in particular who inspired you?


Mitch Joel is a pro. Mike Lipkin is a machine. Gary Vaynerchuk is a tasmanian devil. Sir Ken Robinson is articulate. Malcolm Gladwell is just a huge brain. Amber Mac is entrepreneurial. Avinash Kaushik makes a boring subject brilliantly entertaining. James Cunningham is fearless. And Steve Patterson is the best standup in the country. They're all completely unique but they all connect with their audiences.


Any favourite gadgets or programs that you use for work?


Besides the usual (iPhone, Twitter, LinkedIn, YouTube, Facebook), I use Google Reader to track and curate content and WordPress to create / host it. Zymanta is a great content tool, too. I work with Todd Lohenry of e1evation (Wisconsin) to constantly update my operational flow to content. He's amazing.


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Follow Ron online:


TWITTER: @rontite

BLOG: rontite.com

FACEBOOK: /rontite

ABOUT ME: About.me/rontite